SHIPPING YOUR BIKE TO THE RIDE
AIDS/LifeCycle provides several options for bike shipping to the Cow Palace as well as an option to have your bike assembled for you by our bike shop partner Newbury Park Bike Shop:
- Fully Assembled Bike Shipping: ACE RIDE ships fully-assembled bikes to and from the Ride for participants who live in California.
- Boxed Bike Shipping: BIKEFLIGHTS and FEDEX offer shipping of pre-boxed bikes directly to the event for AIDS/LifeCycle participants.
- NOTE: FedEx will not be offering return shipping from the Finish Line Festival. Book directly through Newbury Park if you need to ship your bike home.
IMPORTANT
- If you ship your bike independently with any shipping service other than FedEx or Bikeflights- DO NOT SHIP DIRECTLY TO THE COW PALACE. Only event partners listed are authorized to consolidate bike shipments for delivery to the Cow Palace. If you ship your bike with another shipper, please address it to your hotel, a friend in San Francisco, a San Francisco-based bike shop, or a shipping hub.
- When shipping your bike, you assume full responsibility for the timely arrival and condition.
- AIDS/LifeCycle does not accept responsibility for any damages or losses experienced during shipping. It is your responsibility to select the appropriate amount of insurance when booking shipping.
- Reusable bike boxes will be transported from the Cow Palace to the Finish Line Festival by ALC but cardboard boxes will not be carried forward. If you ship your bike to the Ride in a cardboard box you will need to purchase a new box with your boxing service at the Finish Line.
ACE Ride
ACE Ride offers bike shipping for participants who live in the state of California, and bike pickups at several key metro hubs throughout the state.
Pre-Event
ACE Ride offers pre-event shipping from Los Angeles, Long Beach, Orange County, San Diego and Palm Springs.
Reservations must be made by May 14, 2025. After May 14, ACE Ride will continue to accept registrations as long as there is space (subject to availability).
Bikes shipped pre-event will be available for pickup at Orientation Day on May 31st.
Post-Event
ACE Ride offers post-event shipping from the Finish Line Festival in Santa Monica to San Francisco.
Bikes shipped post-event to San Francisco are available for collection at the Sports Basement on Monday, June 9th from 1:00 PM** - 7:00 PM, and Tuesday, June 11th from 11:00 AM - 6:00 PM. Bikes can be picked up from:
Sports Basement
1590 Bryant Street
San Francisco, 94103
Access Bike Retrieval from Florida Street garage entrance, 1 block west of Bryant.
** Bikes may be delayed due to offloading
ACE Ride questions can be sent to: info@aceride.com
BikeFlights
The team at Bikeflights are proud to offer bicycle shipping services to AIDS/LifeCycle and are approved to ship direcly to the Cow Palace. Use your own hard-case bike box, or have your bike boxed in cardboard at your local bike shop, and BikeFlights will ship your bike for delivery directly to the Cow Palace. BikeFlights works with the major shipping companies to offer you the best rates possible on bike shipping around the country.
For more information see the BikeFlights contact page options: https://www.bikeflights.com/contact-us
IMPORTANT
While BikeFlights sells their own reusable carboard boxes, ALC will not transport these forward to the Finish Line for reuse. Because of the nature of the Ride, where boxes are being loaded in bulk and transported for days by volunteers, we cannot guarantee that any cardboard box will arrive at the Finish Line Festival in usable condition- including BikeFlight's proprietary boxes.
FedEx
FedEx can provide shipping service to all of our participants via FedEx Ground and is approved to ship direcly to the Cow Palace.
FedEx can ship your bike in any pre-packaged cardboard box, but cardboard boxes cannot be reused and will be discarded at the Cow Palace, requiring you to buy a new box at the Finish Line
Please bring your boxed bike to a staffed FedEx location and ship your bike between May 13th – May 25th and select FedEx Ground Service. Please check that your registered name appears on the shipping label and your bike box. Anything shipped after May 25th is not guaranteed to arrive at the Cow Palace by Orientation Day. You must pick up your bike on Orientation Day in Bike Parking directly from FedEx by 2 pm.
Please use this address to ship to Cow Palace:
Cow Palace
c/o AIDS/LifeCycle
PARTICIPANT NAME
PARTICIPANT PHONE NUMBER*
2600 Geneva Ave
Daly City, CA 94014
*You must include the best phone number to reach you on Orientation Day.
NOTE: FedEx WILL NOT be shipping bikes home for participants from the Finish Line. To ship your bike home, please book through Newbury Park.
Bike Assembly and Pick-Up On Orientation Day
All shipped bikes will be available to participants at the Cow Palace on Orientation Day in Bike Parking between 8:00AM and 3:00PM. Bike Tech will be on site to assemble bikes for those participants who booked assembly services through Newbury Park.
Before getting in line to check in, visit Bike Parking to locate your bike and make sure it has been assembled. From there, you may head to Check-In where you will receive a bike frame number. Return to Bike Parking after checking in to apply your frame number to your bike before you leave for the day.
IMPORTANT: You must book bike assembly service through Newbury Park Bike Shop if you want it to be assembled for you at the Cow Palace. Click the link for pricing and options.
IMPORTANT
- If your bike requires assembly at the Cow Palace, you must book that service through Newbury Park Bike shop in advance of your arrival at the Cow Palace. Failure to prebook your assembly services may result in delays and your bike may not be ready for Ride Out. We recommend booking by Wednesday May 28th so our Bike Tech team can staff their Cow Palace crew accordingly.
- Please let us know whether you need your bike built OR will be building your bike yourself by indicating on your shipping label AS FOLLOWS:
| Full Name BUILD BY ALC Care of Cow Palace 2600 Geneva Ave Daly City, CA 94014 |
OR | Full Name SELF BUILD Care of Cow Palace 2600 Geneva Ave Daly City, CA 94014 |
PRO TIPS FROM THE BIKE TECH TEAM
- Bike Tech will be focussed on building bikes on Orientation day and will not be providing general tuneups to participants.
- EXCEPTION: Visit Bike Tech on Orientation Day if you think there is a mechanical issue with your bike.
- Please be sure to visit your local bike shop 30 days before the Ride to make sure that the following items have been serviced.
- New Tires/New Tubes
- Drivetrain has been inspected
- Brakes have been inspected and services as needed. The Ride will put 545 miles of wear on your bike.
- Additionally we advise you bring the following spares with you on event:
-
- Cleats x 2
- Tubes x 4
- CO2 x 4
- Hand Pump/Frame Pump desired
-
Shipping Your Bike From The Finish Line Festival
Newbury Park Bike Shop is the exclusive partner for shipping your bike home from the Finish Line Festival. Newbury Park will professionally dissassemble and box your bike, then ship it home for you. Book shipping in advance using the link below and then drop your bike off with Newbury Park at the Finish Line. They'll do the rest!
If you're planning to take your bike home with you from the Finish Line and need your bike to be dissassembled and packed into your own bike box, Bike Tech will be on-site to disassemble and pack your bike.
REMINDER: You will not be able to reuse the cardboard box you shipped your bike in at the start of the event. Fresh boxes are available via return shipping through Newbury Park.
Official Bike Shop Partner - Newbury Park Bike Shop
Newbury Park Bike Shop is the official Bike Shop partner of AIDS/LifeCycle 2025 and will be selling bike equipment, merchandise, and all other supplies on Orientation Day and throughout the week of the event. If you need last-minute equipment or apparel please see them in the Main Arena on Orientation Day, or in the LifeCycle Village area in Camp each day throughout the week of the Ride.
